Feedback notification list

Note: This functionality is only available, if your subscription contains the Feedback module.

At the moment a diagram is published, it immediately becomes visible for the authorized viewers in the Engage Process Viewer. The viewers can create comments on the diagram. When a viewer creates a new comment on a published version the system will send a notification e-mail. You as a publisher can specify the list of recipients of that e-mail.

Select a diagram in the Publication pane and press the Feedback notification list button in the Feedback group of the Viewer tab. The following dialog appears.

It is similar to the upper part of the authorization dialog. Press Add user/group button to add new elements to the list

The dialog that appears is similar to the one for authorization but now you can either select an existing user, group or organization or just enter a new email.

Select a set of users/groups from the list box above or click Enter email address radio button and enter an e-mail in the text box below. Then press OK.

If you select a group, then all users in this group will receive a notification.

If you select an organization, then all users of the organization will receive a notification.

Notifications will be send on the addresses specified by Engage usernames. If you want to use another e-mail address you have to type it here. In this way you can send notifications to persons that are not even the users of Engage.

You can select more diagrams in the Publication pane if you want to specify a common notification list for all of them.

The same dialog is used to update the existing feedback notification lists. You can also select more than one diagram for update. However, it may happen that the diagrams that you selected have different notification lists. Then, the dialog that appears will have an additional warning:

Only the common part of the notifications lists of the selected diagrams will be shown in the dialog. If you press OK now you will get the following warning:

If you press No the changes to the notifications lists will not be applied.