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Process Step
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Description
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Break
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A pause or break in the process, for example when we wait for feedback from a customer.
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Subprocess
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A grouping of process steps that belong together. Subprocesses allow you to create multiple levels in your process model.
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Service
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A grouping of process steps that belong together and which are execute by the same set of roles. Services also allow you to create multiple levels in your process model.
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Phase
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A grouping of process steps that belong to the same phase of the process. Phases can only be inserted on the top branch of the main process.
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Process Link
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A reference within a process to another process. In older versions shown as
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Milestone
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A milestone in a process, for example the completion of a product. In older versions shown as
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